Targeted Audience:

• Employees, Frontline Supervisors, Leads, Managers, Executives, Teams, and Workgroups

Class Length:

• 8 Hours

Assertiveness training will allow you to effectively confront problematic behavior in yourself and others to reach workable solutions. Assertive managers and supervisors project a confident image which strengthens team leadership efforts.
In this interactive one-day seminar, participants will discover the causes and solutions to common misunderstandings. They will learn to give and take constructive criticism and build healthy relationships both personally and professionally. Assertiveness training allows you to deal with pressure situations and conflict while promoting cooperation and teamwork. You will be able to diffuse emotionally-charged events and increase your effectiveness and that of your team.