Targeted Audience

• Frontline Supervisors, Leads, Managers, Executives and Teams.

Course Length

• 6 Hours

      Just like a carpenter carries a toolkit, so must every employee.  And, it’s also true that what’s inside the kit can help or hinder even the most skilled worker.

While conflict is usually not something we’d like to spend time dealing with, however, research shows an employee loses 60 days of productivity per year due to conflict and Managers spend as much as 30% of their time dealing with conflict.

Conflict shifts people's focus away from work and the basic goals of the team, department and organization. It negatively impacts productivity, morale and ultimately, results.

What better reason do you need than lowered productivity, morale and results to give your employees the tools they need to solve even the worst conflict and communication issues? 

Join us for this 6-hour workshop and learn what conflict is, it’s root, typical reactions and more.  We’ll have fun working on real life examples and you will walk away with the tools to work through even the toughest of issues.